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Service Management Group (SMG)
Service Management Group (SMG)


Kansas City, MO, USA · United States


201-1000 employees

founded in


Enterprise software
Information technology

SMG is an enterprise-level experience management (XM) provider that offers a software with a service (SwaS) solution—uniquely combining technology with hands-on professional services to help organizations generate new revenue, grow existing revenue, reduce churn and detractors, and drive operational efficiencies. By delivering insights across the enterprise and measuring experiences at every touchpoint, our differentiated partnership model helps clients change the way they do business.

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